Performance Management

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Ensuring a Clean and Well Functioning CMMS

The Importance of CMMS Refresher Training and Procedures

Many organizations struggle to get the most out of their CMMS for a variety of reasons. Sometimes it is poor data quality, poor reporting, or the fact that it was not set up or configured properly during the implementation. As a result of the poor performance of the CMMS, many organization work to implement a new CMMS but end up with the same results. Why […]

Are You a Ghost Leader?

How you lead and support maintenance and reliability improvements may cause it’s failure

Have you ever wondered what some leaders and ghosts have in common? Well, I will get to that, but let me paint you a picture. You have been told to start improving the storeroom, so you start by analyzing the performance, identify gaps and finally develop a plan to make the improvement. You share this improvement plan and business case with the senior leadership of the site. You get a resounding “Let’s do it” across the room. […]

By |2019-04-19T15:49:16-04:00January 21st, 2019|Capability, Knowledge, People, Change Management, Coaching, Organizational Management, People, Uncategorized|Comments Off on Are You a Ghost Leader?

The Moving Target of Excellence

Why the End of the Maintenance & Reliability Journey Is Never Over

dartboard target aim goal achievement concept

I am often asked, what is the benchmark for a particular KPI.  At first, I would quickly answer the target from the SMRP Best Practices Guide.   Depending on the organization and the maturity, I would either see their faces light up or see them shut down.   If they shut down, what momentum was present, quickly vanished.  If they were meeting the target (and the KPI and supporting data checked out), […]

By |2019-04-19T15:49:17-04:00March 12th, 2018|Business R&M Strategy, Key Performance Indicators, Performance Management|Comments Off on The Moving Target of Excellence

Building a Recommended Course of Action

How to Translate an Assessment into an Action Plan

An assessment was performed and many opportunities identified, but it has been three months, and nothing has changed.   Does this sound familiar?  As discussed in a previous post, the goal of an assessment is to identify gap to best practices and provide the basis to develop a plan to move forward.   However, many times an assessment is performed, the results put into a binder and put on the shelf (does this sound like your RCM initiative?).

By |2019-04-19T15:49:24-04:00November 20th, 2017|Asset Management, Business R&M Strategy, Organizational Management, Performance Management|Comments Off on Building a Recommended Course of Action

Focus on the Important Issues, Not the Many Issues

Utilizing the Pareto Method to Prioritize Improvement Activities

There is limited time, money or resources in every maintenance department.  Sometimes you have 2 of the 3, sometimes just 1.  So how do you prioritize the items or issues that will have the biggest impact on your facility?  There is a simple, yet vital principle that can be used in your facility to determine which issues to focus on.  This principle started in a garden in Italy while studying peas…  This principle […]

By |2019-04-19T15:49:34-04:00June 19th, 2017|Basic Root Cause Analysis, Continuous Improvement, Defect Elimination|Comments Off on Focus on the Important Issues, Not the Many Issues