Roles & Responsibilities

//Roles & Responsibilities

The Secret Weapon: Job Kitting

How to Improve Your Storeroom and Technician Efficiency With Job Kitting

Job kitting is a tremendously powerful tool for organizations to improve their efficiency. The efficiency gains come from a reduction in the amount of time the technicians spend waiting at the storeroom, looking for parts and travel time resulting from multiple trips to the storeroom. The storeroom also has efficiency gains, such as fewer trips around the storeroom, as they have a complete list […]

Who Owns the Storeroom? Maintenance or Procurement?

Understanding who owns the storeroom processes and stocking strategy

There are two different perspectives on the maintenance storeroom.  These perspectives are on who owns the operation of the storeroom.  Some believe that Maintenance owns the storeroom and the operation of it.  Others believe it is Procurement, or potentially Logistics or Warehousing.  Some organizations require the storerooms to be operated by a consistent group, while others leave it up to the site.

Regardless […]

Using Governance & Accountability To Improve

How to Drive Performance Improvements in your Organization

Oftentimes, plans and strategies are developed and implemented.  Many times the implementation is handed off and the team left on their own to implement.  And many of the times, the implementation fails or the results are not delivered.

Why is this?  It is because there is a lack of governance and accountability.  These are more than just words.  They are a system, process and a sense of ownership throughout the organization to ensure that the plan is implemented and any roadblocks are dealt with.

What is Governance?

Governance can be […]

Red Alert: Your Culture Is Hurting Your Reliability Efforts

The Warning Signs That You Need a Culture Change

17086570218_70271813b1_mImagine working within (or maybe you don’t need to imagine it) an organization in which everything is completely reactive.  You arrive early to try and organize the work for the day, yet only to find out someone else is there doing it.

During the course of the day, there are multiple failures and all are followed with “I told John that was making noise a few days ago.”  You inquire if the operator submitted a work request and you receive the response “That’s maintenance’s job”.

Unfortunately, this a […]

RACI: The Final Step in the Roles & Responsibilities Process

Tie all the Roles & Responsibilities Together in an Easy To Use Document

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This is the final post in the series on roles & responsibilities and is the final step in ensuring the team is working together.  So far in the series we cover the importance of defining role & responsibilities.  How to determine roles & responsibilities, and the major roles in the maintenance department.  In the last post, we will cover how to tie it all together in a simple, easy to use document.  A […]