Solve. Achieve. Sustain.
Be a Leader
Applying the Dale Carnegie Principles to Build a Reliability Culture
Building on the Dale Carnegie® Principles from the famous book, How to Win friends and Influence People, we can progress to the final set of principles.
Using his key principles as a guide, we can bring about change within our organization. In the first post, we covered how to build authentic and meaningful relationships. In the second post we covered how to win people to your way of thinking. In this last post, […]
Win People to Your Way of Thinking
Applying the Dale Carnegie Principles to Build a Reliability Culture
Building on the Dale Carnegie® Principles from the famous book, How to Win friends and Influence People, we can progress to the next set of principles.
Using his key principles as a guide, we can bring about change within our organization. In the previous post, we covered how to build authentic and meaningful relationships. If you have not read that post, yet, please go back and do so before reading on.
I was part […]
Become a Friendlier Person
Applying the Dale Carnegie Principles to Build a Reliability Culture
Dale Carnegie founded his training program in 1912. Over 100 years later, the same course is taught to students, business people and leaders. The course is not just about public speaking, but building relationships, influencing people to your way of thinking and finally becoming a leader.
In 1936 he wrote his famous book, How to Win friends and Influence People. It is from this book, that the principles to winning friends and influencing people was […]
5 Days to a Reliability Culture
What You Can Do To Foster a Reliability Culture At Your Operation
Improving reliability is easier said than done. Often times you can develop great PM routines, improve equipment and have the right processes in place, but reliability doesn’t improve. Why is that? It all comes down to people. People are the heart of reliability, whether they run the equipment or maintain it.
Changing people’s perception of reliability can be a very difficult task. So where do we start? When trying to implement such […]
Do You Make This Critical Mistake? Find Out If You Are Contributing to Reactivity
What is the one thing that all operations have? If you guessed a breakdown hero or fire fighter, you are correct. You know the person who swoops in like superman and repairs a machine quickly. These breakdown heroes are the people who reduce the time to repair, but do they contribute to or reduce the reactivity of the site?
I remember praising an electrician […]
Focus On the Foundation: It Will Sustain You
As Engineers, Craft and Maintenance people, we have a tendency to be excited by the technological advancements that become available. This is not a bad thing provided we do not let them become the flavour of the month or take our attention away from what we are here to do. Enable Reliability and Maintenance.
Often we find much information on the advanced technical topics such as […]
See How Easily You Can Succeed in Reliability: 7 Critical Steps in Making Reliability a Way of Life
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Why is it that Reliability Programs often fail and are not sustained? Bringing about such a change in a large organization is often one of the most difficult tasks that we undertake. This undertaking requires a shift in mindset and in the ways people work. People love the status quo and are often afraid of the change. We must show them that there is nothing to be afraid […]
How to Measure Success: The 7 Key Performance Indicators You Must Measure
Being able to see what world class Reliability & Maintenance looks like is one thing. Communicating that success and level of performance to non-maintenance people can be difficult. Not to mention, that we always need to improve, and how can we if we only use qualitative measures?
I remember one time, trying to explain how Maintenance Planning & Scheduling has improved our maintenance department. I used explanations like; “The team isn’t wandering around looking for parts” and “They don’t need to leave the job to get the […]
The Top 10 Signs That You Have a World Class Reliability & Maintenance Program Part 2
Last week we had the opportunity to view the first five of the top 10 signs that you are Maintenance & Reliability Best Practices by Ramesh Gulati. I hope you were able to compare your operation to the first five and see where you are excelling and where you may have challenges.
Those first five focus on the specific work streams in Reliability & Maintenance. These next five are a combination of the main work streams and the foundations to a successful operation.
- CAPEX Management: All new equipment has detailed specifications including […]
The Top 10 Signs That You Have a World Class Reliability & Maintenance Program (Part 1)
During a recent business trip, I had the opportunity to attend a sister plant in another part of the world. I had been told how good the plant was in Planning & Scheduling. When I attended the weekly planning meeting, I was shocked. It was chaos and confusion, with the planner writing notifications to be put on next week’s schedule, which started the next day. They thought this was good practice.
Often, we don’t know, what we don’t know. This leads the belief that an operation […]