Building a Recommended Course of Action
How to Translate an Assessment into an Action Plan
An assessment was performed and many opportunities identified, but it has been three months, and nothing has changed. Does this sound familiar? As discussed in a previous post, the goal of an assessment is to identify gap to best practices and provide the basis to develop a plan to move forward. However, many times an assessment is performed, the results put into a binder and put on the shelf (does this sound like your RCM initiative?).
When you hear the work assessment or audit, does it send shivers down your spine? Do you envision a week or two of some “expert” digging through your data, processes, and performance, looking to get you in trouble for something you did or didn’t do?